Hostal Santa Isabel - Madrid

On my first visit, the staff helped me with dining directions, which I remember fondly. I'll definitely be coming back next year!

Very nicely renovated, close to Atocha and tapas bars

Location was noisy, walls between rooms thin, room tiny (I had to go into the shower to close the bathroom door!), wi-fi didn't reach room, so not good value for the money.

Clean and tidy as a whole. Fairly convenient location. Private and new bathroom. Good value for money.

The neighbourhood was not exactly decent and I didn't feel very safe esp in the evening. Once you are in the main street area, which is only around one or two streets away, however, it's much better. The front desk speaks very little english.

We loved the friendly welcome and enjoyed our clean room. Having two small kids, the location was perfect for walks to family-friendly spots like Retiro Park, where they ran around and had a blast! The air conditioning was a nice relief from the summer heat.

My kids wished for a play area for downtime.

The staff was very attentive and excellant and provided us with tips. The breakfast had plenty of selection, the food was good.

We had a very comfortable stay in this nice budget hotel. We appreciated the breakfast.

I really enjoyed my stay, especially the cozy room with a tiny balcony and the free coffee and tea available all day. It's a nice touch to have relaxing options like enjoying a cup of tea in the hallway or heading to nearby restaurants for a bite. Just a heads up, the walls are a bit thin, so you may hear your neighbors, but it didn't spoil my experience ☕️

Proximity to Atocha railway station

Difficulty in locating,sign is very small.The hostal was in the process of renovation and the entrance and first 3 floors were dirty, dark, and very dusty.I was surprised to find it open. This is why Iwould not recommend it.However if the renovation is finished to the quality of the fourth floor rooms I would recommend it.

Location

Main personnel don't speak English. It's great problem to communicate with them if you don't know spanish

great access to major attractions and vibrant street life

during my stay, I appreciated the friendly welcome and the cleanliness of my room, which also had a charming view of the main street, making it easy to feel the city's pulse while being just a short walk away from landmarks like the Prado National Museum and the beautiful Royal Botanical Garden.

The independence of having the whole set of keys, own bathroom & location. I also love the fact that there was air conditionning

No interraction with anyone (guest or staff)

Perfect and clean place, when you have to stay one night and take the train from Atocha next morning

the cleaning lady was very effective and let us in early. the room was too small.

The room was decent sized with private bathroom. Location: the hotel was really close to all the museums as well as railway station and a variety of excellent restaurants. The staff were extremely helpful, thanks to them everything was perfectly fine;))

The ancient building with it's very charming elevator is very nice.